FAQ2023-02-16T08:00:59+00:00

FAQ

The most frequently asked questions are answered here for you

# Let’s take your hand

FAQ For You To Answer Your Questions

Hello, I’m Morgan I’ve been in the steering industry for 5+ years, and as the technical support and blog author of this website, I often go to collect the confusion and needs of our customers about the steering industry and our business. To make it easier to solve your confusion, I will answer some common questions and put them here, you can find your questions and check the corresponding answers through the category of FAQ below.

I hope you can solve your problems here, and I hope I can help you!

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Latest FAQ

How Long Will The Delivery Take?2022-05-11T10:40:18+00:00

STEP 1
✱ Confirm The Product Model And Product Requirements (3~7 Days)
Before you procure, it is very important to know the model of the steering rack you need and the requirements. Our colleagues are very professional and friendly and will provide you with excellent service.

steering rack front page

STEP 2
✱ Sample And Production (20~30 Days)
If you only need the standard model of steering rack on the market. Samples will be shipped within 7 days. If you need customization, we need time to confirm the requirement with you and arrange a time for production according to the complexity of the requirement. When your samples are confirmed, we will arrange production based on available stock.

steering rack front page

STEP 3
✱ Shipping (7~30 Days)
For customers who don’t have a shipping agent, we offer 2 shipping methods. If you have urgent time, air freight will be a good choice, usually only 7~10 days, but the cost is high. If you want to choose the economical way of transportation, the cost of sea freight will be lower than air freight, but it will take 20~30 days to transport the goods.

RHD steering rack

STEP 4
✱ After-Sales Service (Always)
Once you have received your goods, please contact your dedicated customer service if you have any subsequent questions about the product. Our expert colleagues will accompany you at every stage of your purchase. They are experienced, responsive, and friendly and will make you feel comfortable and satisfied.
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How Do You Ensure The Quality Of Steering Racks Before Delivery?2022-05-11T08:29:07+00:00

Steering racks are also tested for their performance and product details in harsh conditions by final quality control teams before delivery. an average test may take up to 5~7 days in accordance with the specifications of the steering racks. Moreover, our component providers run additional test procedures for their products on our steering racks.

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How Do You Ensure Product Quality?2022-05-10T14:58:43+00:00

Steering rack

We deserve the highest-quality contract manufacturing and packaging services every single time.

This is why our industry-leading quality system extends throughout the supply chain-from product receipt to final delivery- at every one of our facilities.

This ensures quality products and timely delivery you can count on.

Complete traceability comes standard here, along with  ISO9001 and TS16949  compliance, you also have access to our innovative in-house labs for verification and testing solutions. we have a proven track record of creating smart, go-to-market solutions-all supported by a robust quality system.

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(We do not share your data with anybody, and only use it for its intended purpose)

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