Hello! According to the daily communication with customers, I have collected some problems that customers often encountered when purchasing from our company in the past. I hope it can help you! If you have any other questions subsequently, you are welcome to contact me!
Where is your company?
We are located in Hangzhou, China. We are the factory set up for export&import company
Can you offer free samples?
The sample is free, but we do not pay freight costs
What is the warranty?
The general case commonly used time is 5000-km or 1 year, Different countries and regions the frequency of use and environment will be different. all of our products are after-sale protection for 12 months, and related product quality problems can contact.
What’s your payment?
Steering RackYour order will be paid through Alibaba.com to ensure the safety of your funds during the trade process. You can use PayPal, Visa, or Mastercard.
What is the MOQ?
LOW MOQ!!!We support a minimum order quantity of 4 pieces for the first order!
What’s your shipment?
If a customer has a shipping agent, we will send them to their warehouse after the goods are ready; if not, we can help to ship them through our forwarder or shipper. and our shipment is from Ningbo/Shanghai port.
What is the delivery date?
It takes 10 days if there is stock, but takes 40 days if there is no stock.
Which countries do not accept delivery?
Remote areas that cannot be reached by logistics companies cannot deliver.
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